SHIPPING, VAT & CUSTOM POLICY
I, at Rim Creative Energy, am excited to deliver my art directly to you! This Shipping Policy outlines the options for getting your artwork safely to your doorstep.
1. ORDER PROCESSING
I aim to process and ship all orders within 7 business days of receiving your order (excluding weekends and French national holidays).
2. SHIPPING METHODS
We offer a variety of shipping methods to suit your needs and budget. Here are some options, with estimated delivery times (please note these are estimates and may vary):
Standard Shipping (France): 2 to 3 working days
Expedited Shipping (France): 1 to 2 working days
Standard Shipping (EU): 3 to 5 working days
Expedited Shipping (EU): 1 to 3 working days
International Standard Shipping: 7 to 15 working days
International Expedited Shipping: 1 to 5 working days
3. ACCURATE SHIPPING ADDRESS
Please ensure you provide a complete and accurate shipping address at checkout. We are not responsible for delays or failed deliveries due to incorrect addresses.
4. TRACKING YOUR ORDER
Once your order is shipped, you will receive a notification email with a tracking number. You can use this number to track the progress of your delivery on the carrier's website. https://www.laposte.fr/outils/track-a-parcel
5. PACKING AND INSURANCE
All artwork is carefully packed using high-quality packing materials to ensure safe transport.
I offer optional shipping insurance for an additional cost. This is highly recommended for valuable artwork.
6. CUSTOMS POLICY: INTERNATIONAL ORDERS
I’m delighted to offer my art to international art lovers! However, it's important to understand that customs fees and import duties may apply to your order when it reaches its destination country.
Here's what you need to know:
Customs Fees & Import Duties: These are determined by the customs office of the destination country and are not included in the purchase price or shipping costs on our website.
Responsibility: I have no control over these fees and cannot predict the amount. You, the customer, are solely responsible for any customs fees and import duties levied by your country.
Before You Buy:
Get Informed: I strongly recommend familiarizing yourself with the customs policies and potential import fees of your country before placing an order. This information is usually available on the official website of your country's customs agency.
Additional Information:
Delays: I am not responsible for any delays caused by customs processing.
Agreement: By placing an international order, you agree to these terms and understand that you may be responsible for additional customs fees and import duties.
Need Help?
Local Customs Agency: If you have questions regarding customs fees or import duties, please contact your local customs agency or the embassy/consulate of France in your country.
By following these guidelines, you can ensure a smooth and enjoyable international art buying experience with Rim Creative Energy!
7. VAT POLICY
VAT is non applicable as per article 293 B of the CGI. If you need a detailed invoice, I can issue a VAT-Exempt Invoice.
8. FURTHER QUESTIONS?
If you have any questions regarding our shipping policy, please don't hesitate to contact us at [Your Email Address].
I hope this Shipping Policy provides you with all the information you need. I look forward to delivering beautiful art to you!
